You can reset or change your password on our website on app.

If you forgot your old password:

On the computer:

1. Go to https://app.glycoleap.com/
2. Click on "Forgot password?"
3. You will be prompted to key in your email address and an email will be sent to your mailbox for you to reset your password.

On your phone:

1. Go to Glyco app and click on "Sign in"
2. Click on "Forgot password?"
3. You will be prompted to key in your email address and an email will be sent to your mailbox for you to reset your password.

If you remember your old password:

On the computer:

1. Go to www.glycoleap.com and click on "Sign in"
2. Sign in with your email address / username and password
3. At the top right corner, you will see your name and a dropdown arrow button
4. Click on the dropdown button, and then click on "Settings"

5. Click on "Change Password" to set a new password (at least 8 characters).


On your phone:

1. Go to Glyco app and click on "Sign in"
2. Sign in with your email address / username and password
3. Go on the Menu icon (3 horizontal lines) at the top-left corner of the app
4. Click on "Settings", then "Profile"
5. Click on "Change Password" to set a new password (at least 8 characters).


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